Effective date: February 15, 2024
1. Introduction
LabDinos ("us", "we", or "our") operates the website labdinos.com, experiences on the Roblox platform, and other related services (collectively referred to as the "Service").
In order to offer these Services to you ("your", "users", or "user"), we must often collect and transmit data and personal data. Our goal is to be transparent about what data we collect and how we use it.
This Privacy Policy explains our policies and procedures on the collection, use, and disclosure of your information when you use our Service. It also describes your privacy rights and how the law protects you.
By using the Service, you confirm that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our Service.
2. Information We Collect
We collect data in accordance with applicable privacy laws, including GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), and COPPA (Children’s Online Privacy Protection Act).
2.1. Data Collected on labdinos.com
For this website (labdinos.com), we use a third-party privacy-focused service called Plausible. Plausible does not use cookies and is compliant with GDPR, CCPA, and PECR. It may collect the following non-personally identifiable information:
- Current Page URL
- HTTP Referrers
- Browser User Agent
- Operating System
- Device Type
- Estimated Location (City-level)
2.2. Data Collected on Roblox
For our experiences on the Roblox platform, we may collect, store, and use information in accordance with Roblox's Terms of Service and Privacy Policy. This data is used solely for core functionality and user experience improvements. It may include:
- Roblox User ID
- Roblox Username
- Roblox User Profile Information
- Roblox Age Category (Under 13 / 13+ / 17+)
- In-Experience Purchases & Transaction Data
- In-Experience Analytics & Game Interaction Data
We do not collect any additional personal information beyond what Roblox provides.
3. Legal Basis for Data Processing
We collect and process personal data based on the following legal grounds:
- Consent – You have given us your consent to process your personal data.
- Contract – We need to process your personal data to fulfill a contract with you.
- Legal Obligation – We are required to process your personal data to comply with legal and regulatory obligations.
- Legitimate Interests – We have a legitimate interest in processing your personal data, provided it does not override your rights.
4. How We Use Your Information
We do not sell, rent, or lease your personal information to third parties. We use your information only to:
- Provide, maintain, and improve our Service.
- Analyze usage and user behavior.
- Process customer support requests.
- Enforce legal obligations and prevent abuse.
4.1. Data Sharing
We only share data with third parties under these circumstances:
- With Service Providers.
- Legal Compliance.
5. Children
As Roblox has a large number of users under 13, we rely on Roblox’s parental controls and do not offer additional sign-ups requiring personal data from children under 13. We also take additional steps to protect children’s privacy:
- We do not knowingly collect additional personal data from children under 13.
- We only store minimal necessary game data (e.g., user progress, in-game purchases).
- If we become aware that a child under 13 has provided personal data without verifiable parental consent, we will delete the data upon request.
- Parents can review their child’s personal data and request deletion by contacting us at support@labdinos.com.
6. Your Rights
Depending on your jurisdiction, you have certain rights regarding your data:
6.1. Under GDPR (for EU Residents)
- Right to Access – You can request a copy of your data.
- Right to Rectification – You can request corrections to inaccurate data.
- Right to Erasure ("Right to be Forgotten") – You can request data deletion.
- Right to Restriction of Processing – You can limit how we process your data.
- Right to Data Portability – You can receive your data in a standard format.
- Right to Object – You can object to data processing for legitimate interests.
6.2. Under CCPA (for California Residents)
- Right to Know – You can request details on what personal information we collect.
- Right to Delete – You can request that we delete your data.
- Right to Opt-Out of Data Sale – We do not sell user data.
- Right to Non-Discrimination – Exercising privacy rights will not affect service quality.
To exercise these rights, please contact us at support@labdinos.com.
7. Data Retention Policy
We retain user data only as long as necessary to provide our Service. Specific retention periods include:
-
User Progress Data – Retained indefinitely, unless:
- The user requests deletion.
- The Service is permanently shut down.
-
Website Analytics Data (via Plausible) – Retained for up to 5
years before automatic deletion.
- This data is fully anonymized and cannot be linked to any individual user. As a result, it cannot be specifically deleted upon request.
- Customer Support Data – Retained for up to 36 months after the last communication.
If you would like to request deletion of your data, please contact us at support@labdinos.com.
8. Security of Information
We implement industry-standard encryption and security protocols to protect user data. However, no online service is 100% secure, and we cannot guarantee absolute security.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Changes become effective when posted on this page. We encourage users to review this page regularly for updates.
10. Governing Law & Contact Information
This Privacy Policy is governed by the laws of California. If you have any questions, you can reach us at support@labdinos.com .